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Privacy Policy

Last Updated: January 1, 2025  |  CL Loyalty Consulting

Introduction

CL Loyalty Consulting ("Company," "we," "us," or "our"), located at 2717 Commercial Center Bluff, Katy, TX 77495, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Fill out a contact form or request a consultation
  • Send us an email or other correspondence
  • Subscribe to marketing communications or SMS messages
  • Engage with our consulting services

This information may include your name, email address, company name, and any details you share about your business needs.

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including IP address, browser type, pages visited, and referring URLs. This information is used to improve site performance and user experience.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested consulting services
  • Send transactional communications related to your engagement with us
  • Send marketing and promotional communications (only if you have opted in)
  • Improve our website and service offerings
  • Comply with legal and regulatory obligations
  • Protect the security and integrity of our business operations

SMS & Text Message Communications

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you have opted in to receive SMS or text message communications from CL Loyalty Consulting, the following terms apply:

How We Use SMS

By opting in, you consent to receive recurring marketing and promotional SMS/MMS messages from CL Loyalty Consulting regarding our consulting services, updates, and offers, sent using an automated telephone dialing system (ATDS).

Message Frequency

Message frequency varies. You may receive up to 4 messages per month.

Message and Data Rates

Message and data rates may apply. Check with your mobile carrier for details about your plan.

How to Opt Out

You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After opting out, you will receive a final confirmation message. No further marketing SMS messages will be sent.

Help

Reply HELP for assistance or contact us at chevelle@theclloyaltyconsulting.com.

Consent Is Not a Condition of Purchase

Consent is NOT a condition of purchase. You may use our services and submit inquiries without consenting to receive SMS messages.

Mobile Data Sharing

We do not sell, rent, or share mobile phone numbers or SMS opt-in information with third parties for their marketing purposes.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties except in the following limited circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist in operating our website or conducting our business, subject to confidentiality agreements.
  • Legal Requirements: We may disclose information when required by law, court order, or governmental authority.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Protection of Rights: We may disclose information to protect the rights, property, or safety of CL Loyalty Consulting, our clients, or others.

We do not share mobile opt-in data, SMS consent information, or mobile phone numbers with any third parties for marketing or promotional purposes.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no transmission over the internet or electronic storage method is 100% secure. We cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time
  • Opt out of SMS messages by replying STOP

To exercise these rights, contact us at chevelle@theclloyaltyconsulting.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before submitting any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a minor, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date at the top of this policy. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

CL Loyalty Consulting
2717 Commercial Center Bluff
Katy, TX 77495
Email: chevelle@theclloyaltyconsulting.com

© 2025 CL Loyalty Consulting. All rights reserved.

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